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Hip Roof Shortcuts + Roofing Cheatsheet [DOWNLOAD]
Exclusively on adjuster TV PLUS
Sometimes it just makes sense to diagram and measure a roof yourself.
If I don't have access to an Eagleview and the roof isn't extremely complicated, I will - more often than not - just diagram and measure the roof myself.
An important tip: I will add up my measurements BEFORE I get off the roof so that if I missed a measurement, I don't have to climb back up my ladder. Also, if there's a threshold that I have to exceed before I can pay for a full replacement, I want to know that before I get back in the car to write everything up.
And after the video, download the Free Roofing Cheatsheet!
Watch for free now with a 7 day trial.
Close Claims Faster with a Claims Checklist
Exclusively on adjuster TV PLUS
One of the most important things you can do to improve your time management skills as an adjuster is to plan.
Having a written checklist that's taped to your wall or is a doc on your computer is an excellent way of keeping track of the critical required tasks you have to complete in order to have a complete claim to send up.
Also, using a checklist along with a timer, you can see how much time you spend on each item on your list and then work to figure out how to reduce that time so you can close claims faster.
It's one thing to say we're streamlining our workflow. That can and should mean we cut things out that aren't contributing to our outcome of a closed claim.
Watch for free now with a 7 day trial.
How to set up XActimate for MAX SPEED
Exclusively on adjuster TV PLUS
Avoid rookie mistakes and time-consuming fixes down the road. Learn how to set up Xactimate right the first time so you can start crushing the speed and efficiency game that is claims, right out of the gate!
Watch for free now with a 7 day trial.
File Review 101 (For Fewer kickbacks & corrections)
Exclusively on adjuster TV PLUS
The gatekeeper to you getting your billing invoice paid is a very important person called the FILE REVIEWER.
The IA firm will have a team of file reviewers who's job is to make sure that the files the company is sending to the insurance company are good quality and follow the carrier estimating guidelines.
The Carrier will have teams of file reviewers to make double sure that the IA firm is giving them a quality product.
For IA's, our closed claim files are our product. So it's extremely important for us as adjusters to do the very best job we can on every file, large or small.
In this video I start at the beginning and walk you all the way through a typical file review. You'll learn:
What things are automatic kickback triggers
How to properly respond to a correction request
Why doing your own mini file review on every claim before you send it up is so important
Thanks for watching and I hope this helps you save time and get more assignments on your deployments!
Apply these tips to your own files before you send them up and reduce kickbacks and correction requests from file reviews so you can close more claims and get paid faster!
Watch for free now with a 7 day trial.
How to handle reinspections
Exclusively on adjuster TV PLUS
In this live Q&A recording, Matt answers all your biggest FAQ around resinspections.
What is a re-inspection?
How likely are you to have to do re-inspections?
How to deal with the insured and contractor when you are assigned a re-inspection.
How to complete the file on a re-inspection - whether you are the original adjuster or not.
Are you paid for re-inspections? If so, how?
What to do if you re-inspect your own claim and have to reverse a denial?
How to handle hail re-inspections (These are VERY COMMON, so you must know how to do this!)
Watch for free now with a 7 day trial.
Complete Claim Walkthrough: Water Damage to Ceiling
Exclusively on adjuster TV PLUS
Here’s what we cover in this complete water damage claim walkthrough video training for independent property claims adjusters…
Water damage claim scenario walkthrough
Water damage claim fail requirements
Properly setting up Xactimate X1 before you accept new claims
Proper scoping and photo order the way the firms and carriers want to see it done
Gathering room measurements and hand diagraming
Importing and labeling photos
Entering dimensions into Xactimate X1 (3 ways)
What happens when you do your own math WRONG in Xactimate
Building the water damage loss estimate
Making your own water damage claim macros
Water Damage General Loss Reports & Closing Diary Entries
Watch for free now with a 7 day trial.
How to read an HO-3 Policy
Exclusively on adjuster TV PLUS
As an adjuster, you need to wear a lot of hats.
- construction hat
- restoration expert hat
- customer service hat
- estimating software hat
Even thought you've only got the one noggin, the biggest thing that separates us as adjusters from contractors, PAs, attorneys, and water mit people is that we also have to wear an additional hat: THE POLICY HAT.
Yes, policy is a little bit complicated. But again, it's not rocket surgery.The best adjusters know how to interpret and analyze coverages using any policy because they know the basics of how a policy works.
So pour yourself a bowl of coffee and learn how to read a homeowners property policy as an independent insurance claims adjuster in this full length training video.
Watch for free now with a 7 day trial.
RAW real-time exterior scope
Exclusively on adjuster TV PLUS
In this video, follow along with Matt on a mock hail claim exterior scoping walkthrough including scoping a hail damaged roof. This is shot raw and in real time to give you a feel for how long it should take you to be scoping each area of the exterior before moving onto the next. Hint: Pay special attention to the scoping order as well as the photo framing during this hail damage inspection.
Watch for free now with a 7 day trial.
How to handle tree claims as an adjuster
Exclusively on adjuster TV PLUS
In this video, we cover tree damage loss scenarios including:
Policy considerations - what does the policy say about trees?
Damage to trees vs trees damaging structures
Construction and scope walkthrough - how bad is that damage really?
Tree Photos - which photos you need to back up the claim
Building a tree damage estimate in Xactimate
How to handle first contact and Inspection diary when it comes to trees.
Watch for free now with a 7 day trial.
Extended Hurricane Training
Exclusively on adjuster TV PLUS
How to prepare and what to expect on your first hurricane deployment as a new independent property adjuster.
Watch for free now with a 7 day trial.